Volunteer Coordinator

£24,941 - £29,534 per annum, 35 hours per week, one year maternity cover, Birmingham

Would you like to help create a world without barriers for deaf children and young people?

  • NDCS application form
  • Volunteer Coordinator JD April 2017
  • Volunteer Coordinator T&C April 2017
  • Self Disclosure Form 2017

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Job description

The National Deaf Children’s Society is the leading charity dedicated to creating a world without barriers for deaf children and young people.

We are looking for an exceptional and experienced volunteer coordinator to join our growing, dynamic volunteering team. You will join us as we expand our work supporting deaf and hearing volunteers so they are confident and competent in their roles on residential and non-residential events for deaf children, young people and their families and other activities across the UK. Working collaboratively within an ambitious team, this office based job is responsible for remotely managing volunteers across the UK at a time of growth and change for the organisation. The role includes matching volunteers to assignments, responding to feedback, celebrating volunteer achievements, resolving issues and complaints, managing volunteer and events data, and updating procedures to continually improve delivery of the programme.

The successful applicant will be an excellent communicator who is able to maintain relationships remotely with staff and volunteers. You will have the skills to support volunteers to meet the needs of deaf children, young people and their families, and improve the services we offer. You will be extremely organised, motivated and able to work in a team to manage a busy and complex workload. The ability to process large volumes of data is critical, together with excellent attention to detail.

Please note that you will need Adobe Reader 7 or above to complete the application form. This can be downloaded for free if you do not already have it. If you are using an Apple Mac please open and complete the application form using Adobe Acrobat Reader and not the Apple Mac Preview Option.

This post will close once an offer is made. If interested, please apply as soon as possible.

If a disability or long term condition makes it difficult for you to complete our application form, please contact us to discuss alternative formats.

We strive to provide an accessible recruitment process. If you require reasonable adjustments to submit your application please contact us. If you need adjustments for your interview please tell us in the equal opportunities section of the application form. We will contact you if you are short listed. Additional information about the support we can offer is on our jobs page.

The National Deaf Children’s Society is committed to safeguarding the welfare of children and expects staff and volunteers to share that commitment. We are also committed to promoting work-life balance amongst its staff.