Children and families' support and advice

The Helpline provides clear, balanced information and support for deaf children and deaf young people and their families and professionals working with families with issues such as education, social care, health and discrimination across all areas of the UK.

Opening hours and contact details

Campaigns phone and email (credit: NDCS)

Monday to Thursday 9.30am-9.30pm

Friday 9.30am-5pm

Call us 0808 800 8880

Chat to us online via our Live Chat service  

Email us


All communication with us will be treated in the strictest confidence. The Helpline is bound by a confidentiality policy.  

For training and monitoring purposes we sometimes record or listen in to calls received on the Helpline.