Understanding deafness
This is a guide to the ear and how it works, different types of deafness and the hearing tests that are carried out.
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- Background information
- The ear and how it works
- The ear
- Balance
- Different types of deafness
- Causes of permanent deafness
- Hearing tests
- Audiograms
- Hearing tests and hearing aids
- Finding medical information on the internet
Background information
Our aim with this page is to give families basic information about deafness. It explains the different types and levels of deafness and includes information on the variety of hearing tests that can be carried out to check a child’s hearing. It explains about the ear and how it works, different types of deafness, the different types of hearing aids, and audiograms.
Students who are doing research about childhood deafness may also find this booklet useful.
We produce a wide range of free publications on childhood deafness. For more information or to order other publications, phone the NDCS Freephone Helpline on 0808 800 8880 or email helpline@ndcs.org.uk.
The ear and how it works
The ear has two main functions.
* It receives sound and converts it into signals that the brain can understand.
* It helps us to balance.
The two functions are closely related. 
The ear
The ear is the first part of the hearing system. The pinna (the outside part of the ear) catches sound waves and directs them down the ear canal. The waves then cause the eardrum to vibrate. These vibrations are passed across the middle ear by three tiny bones, the malleus, incus and stapes (sometimes known as the hammer, anvil and stirrup, known together as the ossicles). The bones increase the strength of the vibrations before they pass through the oval window into the cochlea.
The cochlea looks like a snail’s shell. It is filled with fluid and contains thousands of tiny soundsensitive cells. These cells are known as hair cells. The vibrations entering the cochlea cause the fluid and hair cells to move, much like the movement of seaweed on the seabed when waves pass over it.
As the hair cells move, they create a small electrical charge or signal. The auditory nerve carries these signals to the brain where they are understood as sound.
For an ear to work fully and allow us pick up sound, all of these parts must work well. Deafness happens when one or more parts of the system is not working effectively.
Balance
Different types of deafness
Glue ear is a build-up of fluid in the middle ear. For most children, the glue ear clears up by itself and does not need any treatment. For some children with long-term or severe glue ear, hearing aids may be provided. Or the child may need surgery to insert grommets into the eardrums. Grommets are tiny plastic tubes which are inserted into the eardrum. They allow air to circulate in the middle ear and help to prevent fluid from building up.
For more information about glue ear and various treatments available, read our leaflet ‘Glue ear: A guide for parents (English) and our factsheet ‘Treatments for glue ear (2008).'
Sensori-neural (or nerve) deafness is when there is a fault in the inner ear (most often because the hair cells in the cochlea are not working properly) or auditory (hearing) nerve. Sensori-neural deafness is permanent.
Children who have a sensori-neural deafness can also have a conductive deafness such as glue ear. This is known as mixed deafness.
Causes of permanent deafness
There are many reasons why a child can be born deaf or become deaf early in life. It is not always possible to identify the reason, but you may be offered further tests to try and establish the cause of your child’s deafness.
Causes before birth (pre-natal causes)
Around half the deaf children born in the UK every year are deaf because of a genetic (inherited) reason. Deafness can be passed down in families, even though there appears to be no family history of deafness. For about 70% of these deaf children, no other problems will occur. For the other 30%, the gene involved may cause other disabilities or health problems.
Deafness can also be caused by complications during pregnancy. Infections such as rubella, cytomegalovirus (CMV), toxoplasmosis and herpes can cause a child to be born deaf. There are also a range of medicines, known as ototoxic drugs, which can damage a baby’s hearing system before birth.
Causes in early childhood (post-natal causes)
Being born prematurely can increase the risk of a child being deaf or becoming deaf. Premature babies are often more prone to infections that can cause deafness. Severe jaundice or a lack of oxygen at some point can also cause deafness. Infections during early childhood, such as meningitis, measles and mumps, can be responsible for a child becoming deaf.
Occasionally, a head injury or exposure to loud noise can damage the hearing system.
For more information about the tests used to find out the cause of deafness, read our factsheet Why does my child have a hearing loss? (2005) Finding out about my child's deafness
Hearing tests
You can ask your audiologist for a copy of your child’s test results. You may like to keep them in your own file at home or take them with you when you visit the audiology department or ear, nose and throat doctor.
Otoacoustic emissions (OAE)
The otoacoustic emission test is commonly used as part of the screening tests carried out on babies shortly after birth. It works on the principle that a healthy cochlea will produce a faint response when stimulated with sound. A small earpiece (containing a speaker and microphone) is placed in the child’s ear. A clicking sound is played and if the cochlea is working properly, the earpiece will pick up the response. This is recorded on a computer and tells the tester whether the child needs to be referred for further tests.
A poor response to an OAE test does not necessarily mean that a child is deaf. Background noise, an unsettled baby, or fluid in the ear from the birth can all make it difficult to record the tiny response.
Auditory brainstem response (ABR)
The audiologist will place three small sensors and a set of headphones on the child’s head. For an accurate result, the child must be very still and quiet throughout the test. In young babies the test can be carried out while they are sleeping. In slightly older children, a light sedative or an anaesthetic may be offered.
This test measures whether sound is being sent from the cochlea and through the auditory nerve to the brain. It can be used as a screening test (Automated Auditory Brainstem Response – AABR – where the computer judges whether a response is present at quiet levels of sound) or as a more detailed test where different levels of sound are used and the audiologist interprets the results to find the quietest level of sound being picked up by the hearing nerves.
In very young children or children who are not developed enough to have behavioural hearing tests, the results of the ABR test can be used to accurately fit hearing aids if these are necessary. In older children this test may be used to confirm the results of their behavioural test.
Behavioural tests
As your child grows older, their audiologist will get more information about your child’s hearing through behavioural tests. These tests use toys and play as part of the assessment and involve your child listening for a variety of sounds as part of a game.
Visual response audiometry (VRA)
Visual response audiometry is suitable for children from six months to about two-anda-half years. Using a machine called an audiometer, sounds of different frequencies and loudness are played through speakers.
When the child hears the sound, they will turn their head when a visual ‘reward’ is activated, such as a toy lighting up or a puppet. The test can check the full range of hearing but does not give specific information about each ear. If your audiologist feels it is important to get information about each ear individually, this test can be done with small earphones.
Pure tone audiometry
From about the age of three, children are actively involved in testing by using a technique known as conditioning. Younger children are shown how to move a toy (for example, putting a peg into a board) each time they hear a sound. Older children are asked to respond to sounds by saying yes or pressing a button. The sounds come through headphones, earphones placed inside the child’s ear, or sometimes through a speaker (when the test is known as soundfield audiometry).
Bone-conduction
All of the tests above are described as testing using air conduction (that is, sounds passing through the ear canal and middle ear before reaching the cochlea). ABR, VRA and PTA can also be tested using bone-conduction. A small vibrating device is placed behind the child’s ear. This passes sound directly to the inner ear through the bones in the head. This technique is useful for identifying whether a hearing loss is conductive or sensori-neural.
Speech discrimination tests
Speech discrimination tests check the child’s ability to hear words at different listening levels. The tester asks the child to identify toys or pictures, or to copy words spoken by themselves or from a recording. From this the tester can assess the quietest level at which the child can correctly identify the words used. This test can also be used to assess lipreading and signing skills.
Tympanometry
Tympanometry is not a test of hearing, it is used to check how well the moving parts of the middle ear are working. A small earpiece is held gently in the ear canal. A pump causes the pressure of the air in the ear canal to change. The eardrum should move freely in and out with the change in pressure. The earpiece measures this by checking the sound reflected by the eardrum. If the eardrum is not moving freely, there is likely to be some fluid or another problem with the middle ear. This build-up of fluid is usually glue ear (or otitis media). Glue ear can cause temporary conductive deafness.
Hearing tests and children with additional or complex needs
The tests used will depend on your child’s age as well as their stage of development. It should be possible to test the hearing of any child, whatever their stage of development, but it is more likely that several different tests will need to be done to get a clear picture of any hearing difficulty. Objective tests (such as OAE and ABR) do not need a child to respond to a sound in order to get a result. However, the child needs to be very still and quiet throughout the test, which may mean they need a light sedative or an anaesthetic.
Some children with additional needs may have to be tested using a test that is normally used with younger children. If your local audiology service is not confident about testing your child, you can ask to be referred to another centre with more experience of testing children with complex needs.
Audiograms
There are different levels of deafness. These can be described as a decibel (dB) hearing level (how loud a sound has to be for your child to hear it) or described using terms such as ‘mild’,‘moderate’, ‘severe’ or ‘profound’. The very quietest sounds are at the top of the chart, getting louder as you look down the page.
Visual representation of the loudness and pitch of a range of everyday sounds

Some examples of different audiogram results

Typical range of hearing: This audiogram shows the level and range for a person with typical hearing levels.
Hearing tests and hearing aids
Your child’s hearing aids will be programmed for each child’s hearing loss. Two children with identical hearing losses and identical hearing aids will have slightly different prescriptions. This is because the size of each child’s ear canal will vary, and this can alter the signal (or frequency response) coming from the hearing aid. The audiologist will use a ‘probe tube microphone’ to take measurements in your child’s ear canal to make sure that the hearing aid is set correctly. (This type of testing is not suitable for children who use bone-conductor hearing aids.)
Other methods of assessing the benefit of hearing aids
Your audiologist or teacher of the deaf will go through a questionnaire or checklist with you and your child to find out how well your child listens in different situations with the hearing aid (for example, how they are at identifying different sounds at home, working in groups at school, or using the phone). If your child is very young, your observations using the Common Monitoring Protocol in your Early Support Family Pack may be used. The results of these can be used to fine-tune the settings of the hearing aids if necessary.
Finding medical information on the internet
Thanks to Contact a Family for letting us reproduce this information from their leaflet Finding Medical Information on the Internet. You can find the full guidelines at www.judgehealth.org.uk
The internet can be a very useful source of information for families, but the number and types of websites can cause confusion. The aim of this section is to help you decide whether a website provides relevant, good-quality information.
What to look for on support group websites
Support groups’ websites allow you to get in touch with other people.
Consider the following:
- Can you find clear contact details for the organisation that set up the website?
- If there are e-mail lists, bulletin boards and chat rooms, you are likely to be in touch with people who are genuine. But remember, some may have extreme views.
- Check that your personal information will be kept secure and not shared with others.
- See if your personal details are being recorded when you visit the website.
- Can you contact the website manager to report technical problems and provide comments about the site?
The NDCS has an online discussion group called Parent Place, where parents and other family members share information and practical advice.
How reliable is the medical information?
Consider the following:
- Check the author’s name, job title, workplace, and any formal or professional qualifications.
- Check the date the information was put on the site. Medical information can become out of date very quickly.
- Is the information aimed at getting you to buy something?
- Does the information acknowledge that specific conditions affect people in different ways, ranging from mild to severe.
- Check whether the information is based on a person’s own experiences. How the condition affects your child may differ from other people’s experiences.
- Does the information sound extreme?
Who is the website for?
Websites are aimed at different groups of people (for example, professionals, academics, members of the public). Detailed pieces of academic research can be confusing, and may not be helpful. Think about who the website is aimed at and how useful the information will be.
Who produced the website?
Websites can be set up by anybody, from respected organisations and experts to people with extreme views and companies trying to sell you something.
Consider the following:
- Look for the name, address and contact details of the organisation.
- Does the organisation have a registered charity number (if relevant)? What are the aims and purpose of the organisation?
- Check the names and qualifications of any professionals contributing to the website. Is there an Advisory Panel or Review Group?
- Websites should state clearly if the information is based on people’s personal experiences.
- Websites sponsored by commercial organisations may be biased towards certain treatments or products. Adverts that appear on a website might also reflect this.
Websites from outside the UK can be useful, but may refer to medicines using different names from those used here, or ones not licensed for use in this country. There may be different medical practice and treatments in other countries.


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