Deaf young people create video to promote phone communication app

8 June 2016

The National Deaf Children’s Society has helped BT to promote its Next Generation Text (NGT) app, which supports deaf people to communicate independently.

Deaf young people from Blanche Nevile School worked with the charity to try out the NGT app, and created a film to show them using the app to order their favourite pizzas. 

NGT is a relay service, meaning the app creates real-time written transcripts of phone conversations to help people who cannot hear and/or speak clearly make phone calls. It can be used at home, at school or work, and while out and about.

Helen Cable, Director of Children and Young People at NDCS, said: “We know that young people use a range of communication methods, from Skype to texting, but there will always be situations when a voice-to-text phone is needed.

“It is important that deaf young people don’t have to rely on their parents or friends to call their university, employer, doctor or bank. I hope the NGT app will help lots more deaf children and young people to gain confidence and independence.

“The students from Blanche Nevile School were brilliant; we worked with them to write a creative storyboard and it was great to see their reactions when their ideas came to life in the final video.” 

Lorna Stephenson, BT’s Head of Service Development, added: “We have been delighted to have had the support of the National Deaf Children’s Society in the production of this video clip.

“We very much hope that we will be successful in reaching out to young deaf people, showing them how the app can help improve their access to real-time communication, particularly on the move.”

The video can be viewed online at and the NGT app can be downloaded for free in your app store. 

To find out more about apps for deaf people, visit 


For further information please contact Lindsey Frodsham, Media Relations Officer, on 020 7014 1178 / 


Notes to editors

• The National Deaf Children’s Society is the leading charity dedicated to creating a world without barriers for deaf children and their families. 

• There are more than 45,000 deaf children in the UK. The National Deaf Children’s Society helps deaf children and young people thrive by providing impartial, practical and emotional support to them and their families, and by challenging governments and society to meet their needs.

• The National Deaf Children’s Society believes that every deaf child should be valued and included by society and have the same opportunities as any other child. 

• For more information visit  For further support, parents can contact the National Deaf Children’s Society Freephone Helpline on 0808 800 8880 (voice and text), email, or chat online at

Source: NDCS