Info for parents and carers – residential events

Find further information about our residential events.

What’s included?

Accommodation and meals are included and special diets can be catered for. We will send you a recommended kit list and other information such as location maps, arrival times etc three weeks before the event. All equipment needed for activities will be provided.

Who’s in charge?

Each of our residential event will be led by NDCS staff and supported by a team of volunteers. Our event management team is made up of deaf and hearing adults and are all trained by the National Deaf Children's Society to lead youth events. They will be responsible for the well-being of the children throughout the event. This will include taking charge of medication, contacting parents if there are any questions or concerns. The activity leader will manage a team of volunteers who will provide communication support and help less confident children join in with the activities. Some of the volunteers and event management team will be deaf themselves and so provide positive role models for the children.

Who can come?

We use the term “deaf” to cover all types of hearing loss, including temporary hearing loss, such as glue ear. It is unlikely we will be able to offer places on our residential events to any hearing siblings or friends. However hearing siblings and friends may still apply and be added to the waiting list. They will then be notified two weeks before the event if places are still available. Preference for these places will be given to children who have not attended an NDCS event before and who may require the support of a hearing sibling or friend for their first event.

My child has additional needs - can they attend?

This will depend on the needs of your child, and whether we can safely support them to fully access the event. We can accept children who need basic personal care and/or require low level behavioural support on all youth events. We can then provide a higher level of support in relation to intimate personal care on our regulated events. Please read the attached FAQ to see if we can accept your child. If you are still unsure after reading the FAQ, please contact the events team on 0121 234 9832 or email events@ndcs.org.uk

ACN provision FAQ for parents April 2016 36kb

Updated for parents of children with ACN as at April 2016

What will the accommodation be like?

Children will be in shared bedrooms of three or four other children around the same age. There will be all boys or all girls in each room, usually sleeping in bunk-beds. Meals will be eaten together in the dining room and there will be a packed lunch when out on activities. We will make sure that all dietary requirements are fully catered for at each venue and make sure that there are healthy options and fruit available wherever possible. If your child is a fussy eater then please let us know in advance and we can keep an extra eye on them at meal times to check they are getting everything they need.

Keeping everyone safe

Our events are held at a variety of venues including licensed activity centres and residential schools. The programme of activities will be planned by NDCS staff and/or experienced activity instructors at the venue. All our events are risk assessed for additional safety issues in relation to communicating with deaf children and young people. The volunteer team supervise the group during free time. 

Getting to the event

We ask parents to drop their child off at our events if possible. This is a great opportunity for you to look around the centre and help your child settle in. If you are arriving by public transport we may be able to offer pick-ups from the local coach / train station – subject to demand. We can speak to other parents attending and try to arrange a lift or print out a public transport route map for you. If you do experience transport problems please contact the Events team and we will try to help you.

How to apply?

We have an applications process for all of our events for deaf children and young people.

Once you have sent us your application form, we will contact you to discuss the application. We will then confirm if your child has a place about 8 weeks before the event.

You can download the application form from our website. Alternatively you can phone us on 0121 234 9832 (v/t) or email events@ndcs.org.uk to request a copy.

Booking conditions

  • Applications will only be accepted on receipt of the official application form.
  • To enable equal access to the events we have to limit the number of events children can attend to one weekend residential and one adventure break per child each year.

Cancellations

Thanks to our loyal supporters, NDCS is able to offer events free to NDCS members However, the costs per child on average are: £60 per day event, £250 per weekend and up to £400 per holiday. Our events are very popular and we often have a waiting list, so if some people book but don’t come, or cancel very late in the day, that means another child misses out. It also means NDCS wastes precious funds. Therefore we have introduced a cancellation fee to try to reduce unnecessary empty spaces at the event and ensure that as many children and young people as possible can attend.

This means that unless you give NDCS at least five working days’ notice that your child will not be attending, you be charged the following cancellation fees:

> Day events £10 per child
> Weekend events £50 per child
> Week events £100 per child.

However, if we can fill your place with someone on our waiting list then no charge will apply. Therefore no money will be taken until the week after the event takes place. By signing and returning your booking form to us you are agreeing to this charge if you do not give us sufficient notice.