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Local campaigning success

The Wirral

We supported a group of parents in the Wirral to campaign against the proposed closure of a resource base for deaf children at a primary school. The resource base had been there for more than 20 years.

Parents set up a petition that reached more than 6,000 signatures, and… the council took notice. As a result, the council involved parents of deaf children in the service level agreement with the school, ensuring a sustainable future for deaf children in The Wirral.   


During the first coronavirus lockdown in spring 2020, we challenged Birmingham City Council about long-term vacancies in their hearing support service. We made sure the council heard directly from parents of deaf children.

They listened, and the council allowed the hearing support service to start recruiting again. By the end of 2021, deaf children and young people across Birmingham will benefit from a specialist support service that operates at full capacity.  


Families of deaf children in Croydon were telling us about issues and barriers they were experiencing with children’s audiology services in their area. We asked parents, and deaf young people, about their experiences in a series of focus groups – and passed on this information to the commissioner. The Croydon Health Trust took our advice on board and we’re now supporting them to improve children’s audiology services at the Crystal Centre in Croydon. We’ll continue working with them for a while, so watch this space.


We campaigned alongside parents of deaf children in Lewisham to make sure that their local authority was actively using our Quality Standards for Resource Provisions. These guidelines will help monitor, support and improve specialist provision for deaf children and young people at Lewisham’s primary and secondary hearing resource bases.

With quality education support in place, deaf children and young people in Lewisham can achieve just as well as their hearing peers.