Members area

Sign in


Don't have an account?

Join us

Member benefits

  • Information and advice Information and advice to help support deaf children and young people
  • Free Families magazine Inspirational stories, information, support and advice in print and online
  • Email newsletters Information, tips and real-life stories relevant to your child’s age
  • Test our tech Trial new technology to find what works for your child at home or in school
Menu Open mobile desktop menu

What follow up care and equipment is offered, and what happens if my child loses or damages the sound processor?

Photo: Your child should be given the opportunity to use a radio aid with their BCHI

What follow-up care is offered?

It’s really important that the abutment remains firmly held in the skull and doesn’t become loose. You will be given contact information in case the abutment needs tightening. If it does become loose, your child must be offered an appointment to see the auditory implant service within 48 hours.

Your child will have an appointment to see the ENT surgeon every six months during the 12 months after surgery, and then every year after that. Your child will undergo regular follow-up tests and assessments by other members of the bone conduction hearing implant team (BCHI).

Copies of results should be sent to you, your GP and local services within three weeks of the tests or assessments.

What equipment could my child use with their BCHI?

The auditory implant service and your local education service should give your child the opportunity to be fitted with a personal radio aid system. The way the sound processor and the radio aid work together must be checked at regular intervals (at least every three months).

Your auditory implant service will be able to recommend other equipment that may help your child.

For more information about personal radio aid systems and other technologies that can be used with a BCHI visit Hearing devices and technology.

What if my child loses or damages the equipment?

Like other types of hearing aid, BCHIs are expensive and fragile pieces of equipment. You and your child must take every reasonable care of the sound processor. However, if the sound processor becomes faulty, broken or lost, you can expect your auditory implant service to replace or repair it, and you should expect to be issued with a similar aid on loan or a replacement part within 24 hours of the team being told about a problem.

It’s vital that you return loaned equipment to the service as soon as possible after your child gets their own equipment back.

Young children will be given a ‘safety line’ that attaches the sound processor to their clothing and helps to prevent it being lost or damaged when it’s removed or accidentally knocked off. Older children often use a safety line as well, for example, when playing sport.

Read our policy on insurance and replacement of hearing equipment: Charging and insurance to cover the cost of replacing or repairing of all hearing and listening equipment provided by NHS and Local Authorities.