Speech-to-text reporter
Orla Pearson, a speech-to-text reporter who works with deaf young people, shares her insights.
What is a speech-to-text reporter?
A speech-to-text reporter (STTR) provides communication support for deaf people. They type up everything that’s being said in a meeting or lecture word-for-word using a special keyboard. The text appears in real time on a laptop, projector or tablet screen where the deaf person can see it.
Are speech-to-text reporters sometimes called something else?
Yes, palantypists, speech-to-text writers or stenographers.
In what settings do you support deaf young people?
I’ve worked with lots of young people at residential events and on trips. I’ve also provided in-class subtitling remotely for some students at university, college and at school, and STTR can be used at healthcare appointments and to enable deaf people to access events, such as the theatre.
What is ‘remote’ speech-to-text reporting?
This is where the reporter isn’t in the same room as the deaf person – they could even be in another country! They will use Skype or conference calling to call the deaf person and listen in. They send the deaf person a link and the text appears on their screen.
Who pays for this communication support?
If a young person needs a STTR for work, they can apply to Access to Work to pay for it. If they’re at university, they should apply for Disabled Students’ Allowances (DSAs). Getting funding at school or college can be harder but, if it’s essential to your child’s learning, it’s worth looking into. Your child’s healthcare provider is responsible for making sure their services are accessible, so they need to be told if a STTR is needed when booking an appointment. For events, such as a conference or concert, contact the organiser and explain that STTR services are required to make the event accessible. Under the Equality Act 2010, providers should take steps to make such ‘reasonable adjustments’.
Where can I find speech-to- text reporters?
The National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD), the Association of Speech-to-Text Reporters (AVSTTR) and the British Institute of Verbatim Reporters (BIVR) have details of registered reporters. But there are lots of other good reporters out there, so it’s best to go on recommendations or to investigate companies. Think about your meeting type to get the right support – a good, reputable provider will advise and support you. Book as far in advance as you can – there aren’t many reporters and they’re all very busy.
What will the speech-to-text reporter need?
It’s the deaf young person’s responsibility to make sure the reporter has what they need, including sending venue details, an agenda and minutes of the previous meeting in advance. The reporter will also need access to the meeting room early to set up and somewhere to sit with space for their equipment, and where they can hear all the speakers. They’ll also need breaks for long meetings – so you may need more than one reporter.