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Onur, Taxi Driver

London  |  Profoundly deaf  |  No hearing devices

My job

I'm a taxi driver and work at Uber. I work in London and outside London, picking up people and dropping them off where they need to go. I really like this job because everyday I go to different places and see new things and it is flexible so I can start work when I want. I like helping my riders when they don’t know how to use the Uber app and ask me to help and sort it out, for example, when they want to add a stop or change the address they’re going to.

My technology

I don’t use any particular technology for deaf people, but the Uber app is really great for me. I don't need to ask people where they want to go as the app already tells me the drop off address. What’s also useful is that new ride requests flash up on my phone’s screen so I can see then and choose to accept or not. When riders want to tell me something they can text using the Uber app and I see the their message pop up.

The Uber app is great technology. It makes doing my job easier in many ways and I don’t experience communication barriers at all.

How I got here

I studied architecture BTEC level 3 and foundation art in college and now work as an Uber driver. It's a big difference, I know, but yet I enjoy seeing the different buildings and places in London.

My advice

My advice to deaf young people is: be confident and show what you can do if you have problems at work or when you are applying to jobs. There is lots of new technology employers can provide you with to make the job easier for you and help you have a better experience.