overlay

Take a look at our member-only pages!


The page you’re about to view is part of our member-only content – but we’re giving you 5 previews of the fantastic online resources available to you through membership

You have 5 previews left after this one. You’ll then be invited to join our supportive community of more than 65,000 parents, deaf young people and professionals. Membership is free and gives you access our services and resources:

  • Connect with others through events, workshops, campaigns and our online forum.
  • Discover information and insights in our resource hub and receive the latest updates via email and Families magazine.
  • Access one-to-one support and tailored services which help reduce barriers for deaf children.
  • Borrow technology and devices which support deaf children’s communication and independence.

Click here to become a member today or

To close this window and view the page, please use the X

Members area

Loading...

Register

Don't have a login?

Join us

Become a member

  • Connect with others through events, workshops, campaigns and our NEW online forum, Your Community
  • Discover information and insights in our resource hub and receive the latest updates via email and Families magazine
  • Access one-to-one support and tailored services which help reduce barriers for deaf children
  • Borrow technology and devices which support deaf children’s communication and independence
Menu Open mobile desktop menu

Stacey, Administration Assistant

Wales  |  Severely deaf  |  Two hearing aids

My job

In my job at Action on Hearing Loss Cymru, I am supporting people with hearing loss and/or sight loss into work. I am the go-to person for solving all problems and ensuring that everything is organised. The best part about my job is working alongside a mixture of deaf and hearing people and being able to use my sign language all the time. I am so proud to be working for an organisation that helped me become the confident person that I am today.

My technology

Access to Work provided me with technology that helps me with my work including a Phonak Roger Select (radio aid) and a MyLink Neck-Loop Receiver. They have also provided me with a yearly budget for Speech to Text Reporters for bigger meetings where my Roger Select isn’t sufficient enough. My employer already had adjustments in place before I started, including NGT (Next Generation Text Relay) service installed on all computers and a visual intercom system. They funded all of this themselves to make the workplace accessible for staff and visitors.

NGT (Next Generation Text Relay) service allows me to make phone calls even though I can’t hear what is said on the other end. It is a text relay service and a relay assistant types what the person on the other end is saying for me to read and then I can either speak or type my reply back to the person on the other end. This cuts out the time waiting for someone to answer an email and means that I can sort things out immediately. I can make and receive phone calls as much as I like with NGT.

How I got here

A main barrier I faced getting into work was employer understanding of hearing loss and awareness of what can be put in place. I now work in an organisation that supports people who are Deaf or have a hearing loss, which makes things easier. I graduated in Business and Management Studies with Marketing and I am currently studying my Masters in Marketing. I will also complete my BSL Level 2 & 3 soon.

My advice

My advice to deaf young people – never ever give up! Maybe organisations don’t seem open to change but you just have to convince them. Do some volunteering. Find Disability Confident employers. Do some research into equipment that will help you! Technology is always changing so next year there could be something that works even better for you.