Members area



Don't have a login?

Join us

Become a member

  • Connect with others through events, workshops, campaigns and our NEW online forum, Your Community
  • Discover information and insights in our resource hub and receive the latest updates via email and Families magazine
  • Access one-to-one support and tailored services which help reduce barriers for deaf children
  • Borrow technology and devices which support deaf children’s communication and independence
Menu Open mobile desktop menu

Deaf awareness training

Photo: Our deaf awareness workshop will help you understand what it takes to communicate with deaf people

Do you work with deaf children, young people or adults? Are you anxious about communicating with them, including them, or offending them? Do you want to find out more about how to communicate with them and make sure they feel included?

Being inclusive isn't as hard as you might think. We have two deaf awareness training opportunities available for professionals working with deaf children and young people:

Find out more about these different opportunities below.

E-learning module: Introduction to deaf awareness

This free e-learning module is the perfect place to start learning about deaf awareness, and only takes approximately 10 minutes to complete!

Topics covered:

During this mini module, you will cover topics including:

  • Lip-reading
  • Language: BSL vs. SSE
  • Basic finger spelling

Bespoke training package: Deaf awareness

Our deaf awareness online workshop will help you understand the simple steps it takes to communicate and include deaf people in activities and everyday situations.

What we do

Our 'Signature' nominated tutor delivers first-class deaf awareness training. Through practical exercises and group work, this online workshop will empower you to communicate with deaf people more effectively and make it easier for you to build a rapport. You'll take away simple tips that can be instantly used in your workplace.

Topics covered:

  • Language preferences - how should I be communicating?
  • Basic etiquette - tips to help you include a deaf person in communications and everyday situations
  • Basic fingerspelling
  • Different groups and needs - is communication support needed, can we adapt our environment?
  • Lip reading - how important is it to deaf people? Find out how it works and how effective it is
  • Useful resources to aid communication

Who is the training for?

This training is for all professionals that work with deaf children and young people.

Enquire and book

We deliver this Deaf awareness training a bespoke package, tailored to your organisation's needs and delivered at a time that suits you. 

We are currently delivering all of our training opportunities online, however we will offer our face to face training when possible.

To find out more about and how we can work with you to support deaf people, build professional development and embrace diversity or to book your bespoke training package, please enquire below or contact us at [email protected].

Mandatory fields are identified by the asterisk character (*)

(Region, city)
(Refer back to our course list to help you choose topics)

Your privacy

National Deaf Children’s Society will use the information you give us so that we can support you now and, in the future, and keep you informed about the benefits and services that we offer. We may share information with other organisations working for us (such as a venue if you attend one of our events), but we’ll only share what we need to. We will never give any other organisation your data for their own purposes. For further details, please read our full privacy statement at

We would also like to contact you from time to time about other ways in which you can be involved with the charity, including about our fundraising and campaigning work. Let us know if you'd like us to contact you about these:

Meet the trainer

Nathalie Koenig

Nathalie has worked at the National Deaf Children's Society since 2016 as a Training Officer. She leads on the development and delivery of Deaf Awareness and British Sign Language Level (BSL) 1 and 2.

Nathalie is profoundly deaf and uses British Sign Language to communicate. She has 25 years’ experience of teaching BSL in various places such as Gloscat college Gloucestershire, Banbury college Oxfordshire, Remark! and City Lit as well as several different London boroughs.

Since 2016, Nathalie has overhauled the approach to Deaf Awareness and staff are now more confident in using a wide range of communication techniques which has created a more deaf-friendly work force. She has also developed and delivered a new ‘Work Related’ course, which has been extremely successful for people to learn specific, work-related vocabulary. 

What do delegates say?

"Very well delivered session, interactive and clear." 

"Session was very informative and was a fantastic general overview of everything. Lots of meaningful interactions." 

" . . . I now feel more confident interacting with a deaf person, thank you."