Contact details

General enquiries about NDCS should be directed to our Head Office or you can use our contact form. For more specific enquiries please see the contact details below:

15 Dufferin Street
London EC1Y 8UR
Tel: 020 7490 8656
Minicom: 020 7490 8656
Fax: 020 7251 5020
Email: ndcs@ndcs.org.uk

Wilton House
5 College Square North
Belfast
BT1 6AR
Tel: 028 9031 3170
Minicom: 028 9027 8177
Fax: 028 9027 8205
Email: nioffice@ndcs.org.uk

Find out how to complain or feedback on our products and services if you are a parent or family member.

Second Floor
Empire House
131 West Nile Street
Glasgow
G1 2RX
Tel: 0141 354 7850
Textphone: 0141 332 6133
Fax: 0141 331 2780
Email: ndcs.scotland@ndcs.org.uk

Find out how to complain or feedback on our products and services if you are a parent or family member.

4 Cathedral Road
Cardiff
CF11 9LJ
Tel: 029 2037 3474
Minicom: 029 2023 2739
Fax: 029 2037 9800
Email: ndcswales@ndcs.org.uk

Find out how to complain or feedback on our products and services if you are a parent or family member. 

37a Great Charles Street
Birmingham
B3 3JY
Tel: 0121 234 9820
Minicom: 0121 234 9820
Fax: 0121 233 9575
Email: events@ndcs.org.uk

Find out how to complain or feedback on our products and services if you are a parent or family member. 

Our Freephone Helpline provides emotional and practical support where our trained team offers clear, balanced information on many issues relating to childhood deafness, including schooling and communication options. 

Tel: 0808 800 8880
Minicom: 0808 800 8880
Fax: 020 7251 5020
Email: helpline@ndcs.org.uk

Our Freephone Helpline opening times are:

• Monday to Friday: 9.30am to 5pm
• Saturday: 9.30am to midday.

Please note: Minicom calls to the Freephone Helpline have to be transferred to a text telephone. If you do not get an immediate response please do not hang up.

Our Helpline operators should be able to reply to you within approximately 30 seconds of the call being picked up.

Find out how to complain or feedback on our products and services if you are a parent or family member. 

For any questions regarding our fundraising or your support of NDCS. 

Tel: 0845 231 1617
Minicom: 020 7490 8656
Fax: 020 7251 5020
Email: fundraising@ndcs.org.uk

If you have a complaint about our work see our donor and supporter complaints procudure.

For any queries on how to raise funds for NDCS by taking part in, or organising, a fundraising event  in the UK or overseas or fundraising with your school or youth group.  

Tel: 0870 774 2444
Email: dosomethingdifferent@ndcs.org.uk

If you have a complaint about our work see our donor and supporter complaints procudure. 

National office
Tel: 020 7490 8656
Minicom: 020 7490 8656
Fax: 020 7251 5020
Email: membership@ndcs.org.uk

Find out how to complain or feedback on our products and services if you are a parent or family member. 

National office
Email: localgroups@ndcs.org.uk

Find out how to complain or feedback on our products and services if you are a parent or family member. 

For any queries on NDCS in the media, PR, the NDCS brand or to tell us your story.  

National office
Tel: 020 7490 8656
Minicom: 020 7490 8656
Fax: 020 7251 5020
Email: news@ndcs.org.uk

If you are experiencing problems with our website, or have a technical enquiry.  

National office
Email: webteam@ndcs.org.uk