Contact details

For general enquiries about the National Deaf Children's Society please contact our Head Office directly.

Head office

National Deaf Children's Society
Ground Floor South, Castle House
37- 45 Paul Street
London 
EC2A 4LS
Tel: 020 7490 8656
Minicom: 020 7490 8656
Fax: 020 7251 5020
Email: ndcs@ndcs.org.uk 
Map

  • Helpline 
    Information and support for deaf children and families:
    Tel: 0808 800 8880*
    Email: helpline@ndcs.org.uk
    Free from all landlines and major mobiles companies
  • Supporter Care
    For questions about how we fundraise and the different methods we use:
    Tel: 0845 231 1617 (v/t)
    Minicom: 020 7490 8656
    Contact form

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Contact us form

For general enquiries you can also submit your question via our Contact us form.

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Our top queries

I want to change my Direct Debit details

I want to change my contact details

I want to feedback about NDCS fundraising

I want to become a member

I want to share my story

I want to donate

I want to volunteer

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I want more information about...

Fundraising

Support in my local area

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Other offices

  • Northern Ireland office - map
    38-42 Hill St, Belfast, County Antrim BT1 2LB
    Tel:  028 9031 3170 (v)
    Fax:  028 9027 8205
    Text: 028 9027 8177 (t)
    Email: nioffice@ndcs.org.uk
  • Scotland office - map
    131 W Nile St, Glasgow, Glasgow City G1 2RX
    Tel: 0141 354 7850
    Textphone: 0141 332 6133
    Fax: 0141 331 2780
    Email: ndcs.scotland@ndcs.org.uk
  • Wales/Cymru office - map
    Ty-Nant Court, Morganstown, Cardiff, South Glamorgan CF15 8LW
    Tel/Ffon: 02920 373474
    Minicom: 029 20811861
    Fax/Ffacs: 029 2081 4900

    Email/e-bost: ndcswales@ndcs.org.uk
  • Birmingham office - map
    2nd Floor, Vincent House, Quay Place, 92-93 Edward St, Birmingham, West Midlands B1 2RA
    Tel: 0121 234 9820 (v/t)
    Email: events@ndcs.org.uk

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Feedback

At the National Deaf Children's Society and Deaf Child Worldwide, we aim to provide a high quality service to all individuals and organisations we work with.

You can view our Complaints and Feedback Policy here.

How to feedback on our products and services:

 

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Children and Young People's Participation

For any queries on the participation of deaf children and young people, ranging from consultation to meaningful involvement, please contact the team:

Email: cyp@ndcs.org.uk
Website:  www.buzz.org.uk

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Data Protection and Information Security

For any queries concerning our data protection policy or information security:
 
Email: dataprotection@ndcs.org.uk

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Useful contacts

  • Website
    If you are experiencing problems with our website, or have a technical inquiry please contact our Digital team

 

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