11 to 13 years
We have a number of resources that are suitable for parents of deaf children aged 11 to 13.
- Use your professionals
- Think about communication
- Get support at secondary school
- Be alert for bullying
- How to stay safe and smart online
- Test the technology
- Get the whole family involved
- Financial support
- Contact other families
- Information for 11 to 13-year-olds
- Early Support: Information about deafness and hearing loss (2013)
The publications below are available to download or order here or can be ordered by contacting the Freephone Helpline on 0808 800 8880.
* Please note to download or order publications you will need to be a member of NDCS.
And videos and podcasts are available here.
Use your professionals
There are lots of local professionals who could make a big difference to you and your deaf child.
Think about communication
Consider what communication tactics to adopt to enable your child to take full advantage of home and school life.

- Communicating with your deaf child
- Speech and language therapy
- Tips for communicating with deaf children flyer
Look, Smile, Chat is our campaign to improve understanding of deafness among teenagers and help deaf and hearing teenagers to communicate with each other. Resources include videos, posters and lesson plans for teachers.
Video Make sure I know what you are talking about
Video There are lots of ways to chat
Video Talk normally
Video Face me when you talk
Get support at secondary school
Deaf children often need support to take full advantage of their education.
Be alert for bullying
Assure your child that bullying should not be tolerated and that staff, friends and family are there to support them.
How to stay safe and smart online

A flyer with top tips to help your child get the best out of the internet while staying safe.
Topics covered include:
- Think before you post
- Protect your reputation
- Keep it private
- Don't like it? Block it, report it.
Read the flyer How to stay safe and smart online or visit our webpage for parents with advice and information on what you can do to keep your child safe online.
For more information on online safety you could signpost your child to www.youngpeople.ndcsbuzz.org.uk.
Test the technology
Explore the wide range of solutions for promoting your child's independence at home and school.

Get the whole family involved
Parents, siblings, grandparents and others can all make a positive contribution to your deaf child’s emotional well-being.
Financial support

There are a number of welfare benefits and other sources of support available for a family with a deaf child.
Contact other families
You’re not alone. Getting in touch with other families via our online Parent Place discussion forum or our local groups, can be a wonderful source of ideas, inspiration and friendship.

Information for 11 to 13-year-olds

Find out about what we have for deaf young people, from resources to events.
Early Support: Information about deafness and hearing loss (2013)
This resource, written by NDCS for Early Support, is for parents of deaf children and young people up to the age of 25 who have recently been identified as being deaf.
It contains chapters on what happens in the beginning, when your child is identified as being deaf, and then explains what deafness means. The resource goes on to outline things to think about as your child moves from the early years to school years and into adulthood. It finishes with chapters on who can help, resources, and useful organisations and websites.
Parents and carers of deaf children can dip into the chapter most relevant to them or read the whole resource cover to cover.
You can download the resource from the professionals section of our website.