How we can help

We’re here for you whenever you need us – whether you’ve just found out your child is deaf, or you need support as your child reaches young adulthood. We also provide information for professionals working with deaf children and young people.

On this page you can find out about all the ways NDCS can help you and your family. Become an NDCS member for free to access the full range of services outlined below.

Watch videos featuring parents of deaf children

Information and resources

Front cover image. (credit: NDCS)

We have a wealth of online information, as well as factsheets, booklets and DVDs to download or order. There’s information on audiology, financial support, education, technology, communication, and much more.

“Through publications and the website we’ve had so much help coming to terms with her deafness – making sure that it isn’t a barrier to her life” Parent

We have a YouTube channel which is regularly updated, so be sure to become a subscriber.

We also visit schools and give a range of workshops and equipment demonstrations to deaf children and young people. Have a look at the Listening Bus section of our website to find out more.

Helpline

Call us for advice and support for deaf children and families on a range of issues including benefits, education, technology, health, social care, discrimination and communication. We provide advice and information for professionals working with deaf children as well.

There are also local deaf children's societies that are a great way to meet other families of deaf children.

Regular communications

mum with magazine (credit: NDCS)

Our membership magazine is packed with real-life stories, news, reviews, updates on NDCS's campaigning and fundraising work, event listings and interviews with families, deaf young people and adult role models.

As a member you’ll also receive regular emails with age-specific information to help you support your child.

Connect with other parents online

Asking questions to other parents who have been through similar experiences can be really helpful. Try out our Parent Place forum or ask a question on our Facebook page.

Events for families, deaf children and young people

girl climbing (credit: NDCS)

We have lots of different weekend events for when your child has just been diagnosed or is about to start primary or secondary school. Our events are a great opportunity to meet other families, hear from professionals and get your questions answered.

We run free events for deaf children and young people aged 8–16, where they can experience their first night away, try out new activities and sports and make new friends.

Website for deaf children and young people

The Buzz is NDCS’s website especially for deaf children and young people. There are two sites – one for children (8 to 11 years old) and one for teenagers (12 to 18 years old).

Borrow technology and products

From google images (credit: NDCS)

The NDCS Technology Test Drive service offers the opportunity to borrow a wide range of products for you and your child to try out at home or at school.

Glossary Terms