Terms and conditions

Introduction

These terms outline how you can use them. By using our site and app, you agree to follow these terms. If you don’t agree, please stop using the site immediately.

For any questions, contact us at: 

National Deaf Children’s Society 
5th Floor 
167-169 Great Portland Street
London 
W1W 5PF 
Email: dataprotection@ndcs.org.uk 

About us 

This site is operated by the National Deaf Children’s Society, a leading charity supporting deaf children of all communication styles and levels of deafness.

Registered charity numbers:

• 1016532 (England and Wales)
• SC040779 (Scotland)

We are also a company limited by guarantee (Company No. 02752456). Our subsidiary, N.D.C.S. Limited (Company No. 00893232), operates on our behalf.

Access to our site and app

We provide temporary access to this site and may modify or withdraw services without notice. Some areas may require registration. 

Changes to the site and app

We update our content regularly but do not guarantee it is always up to date. We may also suspend or close the site without notice. 

Copyright and trademarks

All content on this site - including text, images, logos, videos, and documents - belongs to us or our licensors. You may only use or print content for personal, non-commercial purposes. Any modification, distribution, or commercial use requires written permission.

Our registered trademarks include:

• National Deaf Children’s Society
• NDCS
• Deaf Child Worldwide

You may not use our trademarks or logos without permission.

Account security

If you have an account, keep your login details confidential. We may disable accounts if necessary. You’re responsible for ensuring anyone using your internet connection follows these terms.

External links

We do not engage in affiliate linking. Links to our site do not imply endorsement. We are not responsible for third-party content or any damage resulting from using external links.

Use of images

Photos, videos, or sound recordings of children on our site feature actual deaf children to illustrate different situations. These do not necessarily reflect their personal experiences.

Lawful use

You agree to use our site legally, without infringing on others’ rights or causing harm. Prohibited activities include harassment, defamation, and sharing offensive or disruptive content.

Our liability

Content on our site is for general information only and should not be relied upon as advice. 

We are not responsible for any losses resulting from using our site or linked sites, except in cases of personal injury or fraud caused by our negligence.

No warranties

Our site and its content are provided "as is" without guarantees of accuracy, reliability, or availability. We do not promise the site will be error-free or free from viruses.

Conflicts with other policies

If there’s a conflict between these terms and other specific policies (for example, privacy policy, social media rules), those policies will take precedence.

Data processing

We process your information according to our privacy policy. By using our site, you agree that your data is accurate and may be processed as outlined.

Security and cyber offences

Do not introduce viruses, attempt unauthorised access, or engage in cyber-attacks. Violations may be reported to authorities. We are not liable for damages from cyber threats.

Changes to these terms

We may update these terms at any time. Continued use of the site means you accept any changes.

Governing law

These terms are governed by the laws of England and Wales. Any disputes will be handled exclusively in English and Welsh courts.