Referral form for professionals

How we'll make contact 

Fill out the form, and we will contact them within 3 working days. If we don't reach them, we will try 2 more times over 2 weeks. We will keep you updated on the referral's progress.

In the form, let us know how the family or young person prefers to be contacted:

• phone
• text (SMS)
• email
• British Sign Language (BSL) video call
• interpreters for non-English speakers 

What we can help with

Topics related to childhood deafness, including:

• diagnosis and working with health professionals
• education (from early years to higher education)
• financial support and disability benefits
• communication options
• technology
• disability discrimination
• finding local support

Find out more about ways we support families.

What we can't help with

• deaf adults over 25
• hearing children with deaf parents
• housing or immigration issues
• deaf children and young people outside the UK
• Auditory Processing Disorder (APD)

If you would like to discuss the referral further or have another question, please contact our Helpline directly.