Contact us

Our helpline can give you free, independent advice if you’re a parent of a deaf child or a deaf young person.

• Freephone: 0808 800 8880
• Email: helpline@ndcs.org.uk
• Live chat
• Interpreter Now BSL video interpreting

For questions about how we fundraise and the different methods we use, or to update your details:

• Tel: 0800 138 6585 (v/t)
• Contact Supporter Care form
• Email: support@ndcs.org.uk

You can contact any of our teams using Interpreter Now BSL video interpreting.

• Make an enquiry through Interpreter Now

To change your contact details or to give us more information about your family:

• Email: membership@ndcs.org.uk

For any queries on the participation of deaf children and young people, ranging from consultation to meaningful involvement, please contact the team:

• Email: cyp@ndcs.org.uk
• Website: www.buzz.org.uk

For any queries concerning our data protection policy or information security:

• Read our privacy policy
• Email: dataprotection@ndcs.org.uk

For any media enquiries or if you would like to share your story:

• Email: media@ndcs.org.uk
• If you are a journalist please see our Media centre

If you are experiencing problems with our website, or have a technical inquiry please contact:

Email: digital@ndcs.org.uk

At the National Deaf Children's Society and Deaf Child Worldwide, we aim to provide a high quality service to all individuals and organisations we work with.

You can view our Complaints Policy here.

If you would like to feedback on our fundraising practices, please contact Supporter Care.

For sales or supplier questions, and all other enquiries please contact our reception team:

• Tel: 020 7490 8656
• Fax: 020 7251 5020
• Email: ndcs@ndcs.org.uk