Advocating in school
This information is for deaf young people and families of deaf children in England. Read our information for Northern Ireland, Scotland and Wales.
Starting school or moving to a new school can be a big change for deaf children, young people and their wider families. There may be times when parents need to advocate for their children so their school knows how to support and include them in their education. Deaf young people may need to advocate for themselves as they get older.
Knowing your legal rights can help. Sometimes, just showing that you’re aware of your rights can make advocating easier and help solve problems.
It doesn’t come naturally to me to be a pushy parent, or to challenge professionals, but we knew something wasn’t right, deep in our guts, and we needed to be Sybil’s voice. Knowing we were doing this for her pushed us on, and when it came to choosing Sybil’s education, we had to draw on our experience of advocating for her to ensure she was getting the right support. We felt that she would be best placed in our local mainstream school.”
Holly is mum to Sybil (5), who is profoundly deaf and wears cochlear implants.
Deaf awareness
Some schools have limited or no experience of deafness. It can help to raise deaf awareness. You can help raise deaf awareness by:
talking to teachers and classroom assistants about deafness and communication preferences
handing out deaf awareness resources
asking a teacher or school if you could do a presentation on deaf awareness for a class or staff.
Here are some deaf-friendly communication tips you could share.
If you're a parent of a deaf child or young person, discuss with them what information will be shared with their teacher. They may not want to be singled out, or they may prefer to do this themselves. Ask them how they’d like to raise deaf awareness in their school and if they want help from you or a teacher.
My advice to other families would be to contact your child’s form tutor. Encourage them to work out a solution with your child that doesn’t involve singling them out. You can also ask your child’s Teacher of the Deaf (ToD) to provide deaf awareness training to the school.”
Tabassum is mum to Moji (13) who’s moderately to severely deaf.
Resources to share
Our postcards, posters and flyers can be a great way of raising deaf awareness in schools. These include posters and postcards with:
the British Sign Language (BSL) fingerspelling alphabet
tips for hearing children for when they’re talking to deaf children and young people
tips for adults about communicating with deaf children.
You can order copies or download these resources to print yourself.
We have information for teachers with practical tips for deaf-friendly teaching and inclusion in the classroom. See our information for education professionals, including our deaf-friendly teaching resources:
Personal passports and profiles
A personal passport or profile is a document that brings together all the most important information about a deaf child or young person. Personal passports are usually for young children in early education, childcare or primary school. As deaf children age, they may prefer to create and share a personal profile.
Both documents can be shared with Teachers of the Deaf (ToDs), school staff and club leaders. It will help them to get to know your child and how to support them.
Personal passports can include:
communication preferences
how to get their attention
what they can and cannot hear
what hearing devices they use and when and how to use it
what assistive technology they use, such as a radio aid
what they find challenging
what can help them have a positive experience
how to keep them safe.
It’s a good idea to update personal passports and profiled at the start of each new school year. Work together as a family to create personal passports and profiles. It will help deaf children and young people build their confidence in identifying their needs and asking for support.
Parents and carers working with staff
You’re the expert when it comes to your child and their deafness as a parent or carer.
Helping school staff understand your child's needs is an ongoing effort. Parents and carers, teachers and other education professionals will need to work together. Building relationships with these professionals helps keep a line of communication open.
Before starting at a new school or at the start of a new school year, you might like to:
arrange to chat with a small group of teachers to discuss goals and any general questions you may have
ask the teacher about the best way to keep in touch once the year has started
ask for the contact details of a key person you can contact with concerns or for further information on progress.
Once the school year starts, you can ask staff for regular progress updates to make sure your child is keeping up with their hearing peers. You could ask for updates on:
your child’s progress and planned learning outcomes
development of social skills and friendships
how your child uses the hearing technology during the day and any issues
topics your child will be learning and how you can support their learning at home.
The school is very receptive, I have sometimes emailed them information from the National Deaf Children’s Society Helpline, such as tips on acoustics, and her teachers do deaf awareness training.”
Tanya is mum to Honor (7) who has a mild hearing loss.
Getting support
Schools can be noisy, busy places which can make it harder for deaf children and young people to access learning. It’s important for staff not to make assumptions and to consider each child individually. You may need to remind them of this and speak out to get additional support.
We know that this can be difficult, but there is support available to help you advocate in education.
His teachers don’t realise how important the radio aid is. I asked our ToD for a one-page summary about deafness to share with Moji’s special educational needs co-ordinator (SENCo). Moji’s a bright kid and he’s pretty self-sufficient. He gets on with things, sits at the front of the class and does his work, so his teachers might not notice his deafness," says Tabassum.
Teacher of the Deaf (ToD)
If have support from a ToD, they will partner with the school. They can support with things such as adapting the environment and curriculum to meet specific needs. It’s important that you work together with your ToD and the school to make sure the support is right. This may involve:
asking your ToD to support you when advocating
asking your ToD to do some deaf awareness training with staff
having conversations with teachers about the importance of working with your ToD.
Special educational needs co-ordinator (SENCo)
A SENCo is a qualified teacher who co-ordinates provision for pupils with special educational needs and disabilities (SEND). They should make sure staff training is up to date and help you advocate with teachers and other professionals.
If you're concerned about education or advocating for the support needed, contact our Helpline.
It was worth the battle. She’s a different girl, never tired or cranky. She goes to after-school clubs, is happier and has made friends. It’s hard to be assertive if you’re not sure what you’re asking for is right. The National Deaf Children’s Society empowered me.”
Esther is mum to Brocha (6) who is moderately deaf. Esther had to repeatedly ask for a radio aid system for her daughter.
Full references for this webpage are available by emailing
informationteam@ndcs.org.uk