How to get assistive technology

Assistive technology can be expensive, but local authorities, social services and other funding sources may be able to help.

The availability of products and services can depend on where you live.

Local authorities

Local authorities should normally provide equipment that deaf children or young people may need at school. For example, radio aids and soundfield systems are usually provided by the local authority in England, Scotland and Wales, and by the Education Authority in Northern Ireland.

Access to assistive technology can differ across local authorities, and the eligibility criteria may vary significantly depending on your location. To find out if your local authority can provide assistive technology, visit their website or contact them directly.

If you need assistance with your local authority, please contact our Helpline.

Social services

Social services may be able to provide equipment that can help deaf people live more independently. They may provide products such as alarm clocks, doorbells, or alerting systems. Deaf-friendly fire alarms may also be supplied by your local fire service.

Ask your local social care or sensory service if they will provide assistive technology for the home.

Other financial support

There are also grants, disability benefits and other financial support to help deaf children and young people get assistive technology. Find out more about these on our money and benefits pages.

Buying privately

You can buy most assistive technology products yourself from online retailers. Go to our individual product pages to find out more.

VAT exemption

Deaf people may be exempt from paying VAT on certain assistive technology products. To qualify, both of the following conditions must be met:

• The product must be specifically designed for use by a disabled person.
• The person using the product must be 'chronically sick or disabled'.

To get VAT relief, you will need to submit a declaration to the seller confirming your eligibility (for example, if you have a child who is permanently deaf). Some suppliers, like Connevans, have their own VAT declaration forms which you can complete during checkout.

Read more about eligibility for zero rate goods (GOV.UK website). If you have any questions about VAT relief for deaf or disabled people, you can contact HMRC.