PIP'd Off

We are PIP'd Off! Personal Independence Payment (PIP) is the new welfare benefit slowly replacing Disability Living Allowance (DLA) for people over 16. Deaf young people are finding it really difficult to qualify for PIP because assessors do not understand the barriers which deaf young people face. 

Download this documentWritten evidence submission - PIP assessments inquiry 556kb

Our response to the Work and Pensions Select Committee inquiry into PIP assessments.

Just a few of the problems...

PIP assessment reports show that too often the people carrying out PIP assessments assume that if a deaf young person has hearing aids or cochlear implant(s), they will have ‘normal’ hearing.

Assessments are undertaken in near perfect listening conditions, which does not replicate real life situations such as dark or noisy environments with many people speaking.  

Assessors have no knowledge of the impact of being deaf on daily activities such as communicating and taking part in group discussions.

There is a focus on the use of the telephone, with deaf young people often being called about their claim. 

What are we doing?

Lobbying the Department for Work and Pensions to improve the guidance for assessors and to introduce an online claims process. 

Working with assessment providers to try to improve deaf awareness and knowledge of the issues deaf young people may face.   

What can you do?

Tell us about your experience. We need to know how deaf young people are finding the PIP application process. This will help us to lobby the government and the companies carrying out assessments. Please email campaigns@ndcs.org.uk .