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Recruitment support

Photo: We offer support to applicants with a disability or long-term medical condition

Reasonable adjustments

We strive to make our recruitment process fully accessible to all applicants, especially those with a disability or long term physical or mental health condition. This includes support for applicants:

  • who are deaf or hard or hearing by providing interpreters, palantypists, technology solutions and/or interview questions in writing 
  • with visual impairment by providing assistive technology and alternative print
  • with conditions that affect mobility and dexterity by providing an accessible building
  • with neurodiversity, such as autism and dyslexia, as well as mental ill health, by providing tailored support

We recognise that everyone is unique and may have particular needs during the recruitment process.

The above list is not exhaustive and we welcome the opportunity to discuss your specific needs with you.

If you need additional support with your application please contact us on [email protected] or 020 7014 1185 to discuss alternative ways of applying. This includes paper, video and audio applications.

If you need additional support at the interview, please complete the corresponding application question about reasonable adjustments to inform us about your requirements. We’ll contact you to discuss if you are shortlisted for interview.

You can find more information about reasonable adjustments here.

Disability Confident Scheme

We are proud to be a Disability Confident Employer. This means that we are committed to:

  • Actively looking to attract and recruit disabled people
  • Providing a fully inclusive and accessible recruitment process
  • Being flexible when assessing people so disabled job applicants have the best opportunity to demonstrate that they can do the job
  • Offering an interview to disabled people who meet the essential criteria for the job
  • Making reasonable adjustments as required
  • Encouraging our suppliers and partner firms to be Disability Confident
  • Ensuring employees have sufficient disability equality awareness
  • Promoting a culture of being Disability Confident
  • Supporting employees to manage their disabilities or health conditions
  • Ensuring there are no barriers to the development and progression of disabled staff
  • Ensuring managers are aware of how they can support staff who are sick or absent from work
  • Valuing and listening to feedback from disabled staff
  • Reviewing our Disability Confident self-assessment

We are committed to offering an interview to disabled people who meet the essential criteria for the job. If you have a disability and would like to apply under this scheme, please indicate this in response to the application question ‘Disability Confident Scheme’.

Access to Work

If you want to work but have a disability or long term medical condition that requires us to make reasonable adjustments, you may be able to get help from the government funded Access to Work scheme (AtW). This scheme is designed to ensure that those with disabilities or long term medical conditions are able to operate on equal terms in the workplace.

Examples of the kind of support available through AtW are:

  • equipment (radio aids, adaptable chairs, ramps)
  • training (for the eligible employee or their colleagues) 
  • support workers (interpreters, guides, note takers) 
  • transport (for eligible employees with mobility needs)
  • workplace mentors (for eligible employees)

 For more information about this scheme visit the Access to Work website. 

We’ll help you to complete the application and support you throughout the process.