Services for professionals
We offer a range of services for professionals who work with deaf children and young people.
Use our free information resources and our training and e-learning courses to learn about childhood deafness and how to support deaf children and young people.
If you're looking for more information or advice, please contact our free Helpline.
Do you need free independent advice? Contact the Helpline
Landline: 0808 800 8880
Monday to Thursday 9am – 5pm and Friday 9am - 12:30pm
Free from all UK landlines and major UK mobile providers
SMS: 0786 00 22 888 (SMS)
Monday to Thursday 9am – 5pm and Friday 9am - 12:30pm
Texts are charged at your standard network rate or taken from your monthly allowance
Monday to Thursday 9am – 5pm and Friday 9am - 12:30pm
Contact us by making a free video call with a BSL interpreter
Complete our online contact form at any time and receive a response within 10 days
Monday to Thursday 9am – 5pm and Friday 9am - 12:30pm
Chat to a member of the Helpline team online for free
Please note, based on research and recommendations from the Royal Society for the Prevention of Accidents, it is our policy that we do not speak to people on the phone while they are driving, including those using hands-free devices. We ask drivers to wait until they are safely parked or arrive at their destination before calling.