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COVID-19 (coronavirus): support for deaf children

With the outbreak of COVID-19 (coronavirus), we want to reassure you that we are working hard to provide as much support as we can to deaf children and their families. We want to make sure that deaf children aren’t facing further barriers and that their families have access to information and resources to support their child.

Information for parents, carers and families

Coronavirus has changed lots of things in terms of support for deaf children. Our blogs provide more information on these changes and how they might impact on your child.

We’re regularly updating these blogs in light of any changes to government advice so please do check back for the latest updates.

Information for deaf young people

Deaf young people can get information and support through the Buzz website

A range of other resources have also been created for deaf children and young people with information about coronavirus and to support their mental health and wellbeing:

Our work

All face-to-face activities have been put on hold due to COVID-19.

We know that, for many, our events and services are a lifeline and that you might be feeling confused and isolated. We are still here to help and support you and our helpline is still running as normal. Please contact us if you are uncertain about anything or need any support.

We’re running a number of online events which you can book onto. You can also visit our information and support section for resources and guidance.

With lots of running and challenge events cancelled or rescheduled, we've created some virtual challenge events for you to take on.

We’re also campaigning to make sure that deaf children and young people continue to receive the support they need.

Do you need free independent advice? Contact the Helpline

Landline: 0808 800 8880

Monday to Thursday 9am – 5pm and Friday 9am - 12:30pm

Free from all UK landlines and major UK mobile providers

SMS: 0786 00 22 888 (SMS)

Monday to Thursday 9am – 5pm and Friday 9am - 12:30pm

Texts are charged at your standard network rate or taken from your monthly allowance

BSL Interpreter: SignVideo

Monday to Thursday 9am – 5pm and Friday 9am - 12:30pm

Contact us by making a free video call with a BSL interpreter

Enquiry Form: Contact form

Complete our online contact form at any time and receive a response within 10 days

Live Chat: Live chat

Monday to Thursday 9am – 5pm and Friday 9am - 12:30pm

Chat to a member of the Helpline team online for free